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Payments

All payments are processed through PayPal, the most secure shopping engine. All financial information is protected by an SHA-256 encryption, shown with a green padlock icon and “HTTPS” in the website address when in the transaction screen. PayPal offers the highest level of security commercially available, employing the latest anti-fraud technology and a $20,000 buyer protection, so that you can shop with confidence.

PayPal accepts most credit and debit cards. For further information, visit PayPal.

Shipping

Stickwithu ships to all countries  excluding Cuba, Iran, Nicaragua, North Korea, Sudan and Syria. If you are located in the United Arab Emirates, you must provide your PO Box address when placing your order.

We ship to PO box and APO/FPO addresses, so long as you provide the same shipping information you would give your family to send you mail.

Processing Times:

We require 1-2 business days to process your order. If for any reason processing times are longer than expected, we will notify you via email. We ship from Monday to Friday, excluding weekends and holidays.

Shipping Options: (Orders are shipped after a 48-hr processing time)

Select your country whilst viewing your cart to see estimated delivery dates and shipping costs.

  • Table 1 domestic
    • Regular – no tracking, (3-7 business days)
    • Express – tracking, 1-2 days delivery
  • Table 2 – asia pacific/oceanic
    • Regular – 9-13 business days
    • Express – 4 business days
  • Table 3 – rest of the world (Europe/America/others)
    • Regular – 6-13 business days
    • Express – 4 business days

In rare instance delays may occur, depending on mailing volume and customs at postal offices.

VAT, Duties and Customs

Stickwithu is not responsible for customs clearances, VAT, Duties or additional taxes which may occur during your order. These may incur additional fees or delays beyond our delivery estimates. Unfortunately we have no control over these factors, as it relates to laws and regulations in your respective country. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order. Taxes and customs charges vary widely depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

Support

If you experience any difficulties whilst entering your Shipping address during checkout, or creating an account, please email hello@stickwithu.com with your full shipping address and contact email address before you place an order so that we can set up an account for you. We are not responsible for lost of stolen packages or packages delayed in transit. If  a customer makes and error in entering their shipping address during the checkout process, Stickwithu reserves the right to charge a re-shipment fee.

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